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Waiting List

Last updated November 9, 2026 · 1 min read

When a day is full, a guest can ask to join the waiting list. If a booking is later cancelled or moved, they get an email so they can try again.

Nothing is held

Joining the list does not hold a table. The guest still has to book it again, and the first one to book gets it.

Turn It On#

  1. Go to Settings → Booking Rules.
  2. Switch on Offer a waiting list when a day is full.
  3. Save.
The waiting list switch in Booking Rules
The waiting list switch in Booking Rules

See Who Is Waiting#

Open MenuLoom → Waiting list. Guests appear here when a day is full and they ask to wait.

The Waiting list page
The Waiting list page
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