Orders from your website appear in MenuLoom → Orders. A badge shows how many are waiting.

Order Types#

• Pickup: the customer collects.
• Delivery: delivered to the customer.
• With booking: food ordered together with a table booking.
• Table (QR): ordered at the table by scanning a code PRO.

Order Statuses#

Status	What you do next
Awaiting payment	Wait for an online payment, or Confirm (paid another way) if you took the money yourself.
Pending	Confirm the order, or cancel it.
Confirmed	Start preparing.
Preparing	Mark it ready when the food is done.
Ready	Shows as “Ready for pickup” or “Out for delivery”. Complete it when handed over.
Completed	Done. A delivery shows as “Delivered”.
Cancelled	The order was cancelled.

Open an order to see its items, the customer, and to cancel it with a reason. Use the filters to find orders by status, type or date.